QAD Service and Support
Service & Support Management: Manages installation, ongoing support, maintenance and repair of products including coverage by warranty or service contracts, and tracks engineering resources.
Field Service Scheduler: Helps reduce costs and improve customer service by improving service engineers’ productivity and optimizing other resources in the field.
Project Realization Management: Build detailed customer equipment installation plans with resource requirements and budgets, and track detail costs including subcontracting, purchases, overruns and labor. Recognize revenue faster and more accurately.
Mobile Field Service: PC-based application that allows field engineers to log in remotely to record activities from a customer site driving improved customer service and field productivity.